Terms & Conditions

By submitting this warranty request, you agree to the following terms and conditions: In the case of fraud or misrepresentation, Sound Gallery reserves the right to deny all warranty coverage or claims. Risk of loss - Sound Gallery is not responsible for any product that is lost in shipping and not actually received by Sound Gallery. To avoid unnecessary delays and minimize the possibility of a lost product, we strongly suggest that you use a tracking number when sending your item in for a warranty claim to Sound Gallery. No warranty will be provided for any product not received by Sound Gallery. Sound Gallery reserves the right to determine, at its sole discretion. Whether a defect is a manufacturing defect and what type of credit or replacement shall be issued, if any. All warranty products sent to Sound Gallery will not be returned to you for any reason. Defective products may be subject to engineering analysis and recycling. As part of our continued commitment to improving the quality of our products and the environment. Sound Gallery is not responsible for any shipping costs associated with any warranty claims and will be up to the claimant to ship their item to Sound Gallery. For all international warranty claims it is required the customer return any suspected defective item to Sound Gallery for all claims. Sound Gallery is not responsible for any shipping and customs charges incurred for claims and it will be up to the customer to provide shipping both ways for all claims. International claims will still be subject to the same warranty processes as domestic claims.